Giving Trust at Christmas? Keep Your Credit Customers Off the Book and In the POS

Every December the same thing happens. Your regulars come in for ham, drinks, school shoes for January, and a few of them say, "Put it down for me, I'll pay you end of month." The rum shop gives a round on trust. The cash-and-carry on Sheriff Street lets a regular shop owner take ten cases now and settle when his own Christmas money comes in.

Trust is part of doing business in Guyana. The problem is not giving credit. The problem is keeping track of it.

The trouble with the book

Most shops still write credit in the book. It works until it doesn't:

• The page gets wet, torn, or lost.
• Two people write in it and nobody signs.
• A customer says, "I paid you half already," and you have no record.
• In January you are flipping pages trying to add up who owes what.

At Christmas, with more customers and extra hands at the counter, the book falls behind fast.

Put goods on account in the POS

OnlinePOS tracks goods on account for your regular customers. When a customer takes something on trust, the sale goes on their account at the counter, the same way you ring a cash sale. No separate notebook, no adding up later.

You can see each customer's balance due, and the aging shows how long each amount has been owed. So when the customer says "I'll pay end of month," you can see exactly which month that was.

Set your rules before the rush

A few simple habits help:

1. Decide who gets trust. Only regulars you know, and only you or a trusted supervisor approve it. Every salesperson has their own login, so you can see who put each sale on account.
2. Give a receipt for every credit sale. The customer leaves with a record of what they took, and so do you.
3. Record part payments right away. When somebody pays $5,000 on a $12,000 balance, put it in the POS that same day, so the balance is always right.

Collect before Old Year's

Check your customer balances due every week in December, not in February. Start with the oldest balances first. A friendly word at the counter in the second week of December is easier than chasing somebody in March.

Wholesale customers too

If you sell wholesale or at a case price to other shops, OnlinePOS keeps the retail price and the wholesale or case price on the same item. Your wholesale buyers who take goods on account show up with their own balances, the same as your retail regulars.

Get it set up before December

OnlinePOS plans start at GYD 36,000 a year. If your trust customers are still living in the book, now is the time to move them into your POS, before the Christmas rush.

Call or WhatsApp Computing Core at +592 600-1096 and we will help you set it up.